Accounts Receivable Recovery Services
AR recovery is focused work on the accounts receivable that has already aged past a normal follow-up cycle — claims sitting with payers, balances stuck in dispute, and revenue that a busy billing team has not had time to chase.
Why AR Recovery Matters
Old accounts receivable is where cash flow quietly disappears. A claim thirty days old is usually simple to fix; the same claim at one hundred and twenty days may have missed an appeal deadline, changed status with the payer, or become effectively unrecoverable — and every week of delay narrows the options.
Aging analysis
Open balances sorted and prioritised by payer, age and recoverable value.
Claim history review
Each account's billing and correspondence history checked before action.
Correction and resubmission
Fixable claims corrected and resubmitted rather than reworked unchanged.
Appeal preparation
Formal appeals assembled for claims disputed on necessity or policy.
Payer escalation
Unresponsive or stalled payer accounts escalated through formal channels.
Write-off documentation
Genuinely uncollectable balances documented and closed with a clear record.
Complete AR Recovery Services
The work starts with triage: every open balance is sorted by payer, age, denial status and dollar value, so effort goes to the claims most likely to be recovered first rather than whichever is on top of the pile.
Each claim is then investigated against its actual history — what was billed, what the payer said, whether an appeal was filed, whether a correction is needed — before any action is taken. Balances are not simply resubmitted blind.
Recoverable claims are corrected, appealed or escalated with the payer, while balances that are genuinely uncollectable, such as those past timely filing with no further recourse, are documented and closed out rather than left open indefinitely.
Why Practices Choose RevaxisMD for AR Recovery
Measurable improvement across the financial metrics that decide whether a practice can plan.
Aged claims actually worked
Old accounts receivable is triaged and worked rather than left to age out, starting with what is most recoverable.
Prioritised by recoverability
Claims are sequenced by remaining filing time and likely yield, not simply by date, so effort goes where it pays.
Small balances not abandoned
Low-value claims stay in the rhythm; across a full patient volume they are a meaningful share of collectable revenue.
Root causes reported back
Recovery work surfaces why claims aged in the first place, so the same backlog does not rebuild behind you.
Payer behaviour identified
Where one payer is systematically slow or systematically underpaying, it is named with the claims to prove it.
A clean starting position
The outcome is an accounts receivable ledger that reflects what is genuinely collectable, not a number nobody trusts.
Our AR Recovery Process
Every stage is defined, so you always know which claims are moving and what is being done about the ones that are not.
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01
Backlog triage
Every open balance is sorted by payer, age and value, so recovery effort is sequenced by what is actually recoverable rather than worked in the order it happens to appear.
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02
Claim history review
Each claim's full history is checked before any action, including what was billed, how the payer responded and whether a prior appeal was filed.
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03
Correction and resubmission
Claims with fixable errors are corrected and resubmitted rather than sent back to the payer unchanged.
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04
Appeal and escalation
Claims disputed on medical necessity or payer policy are appealed, and unresponsive payers are escalated through formal channels.
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05
Closure and reporting
Balances confirmed as genuinely uncollectable are documented and closed, and the resulting effect on your A/R aging is reported.
Trusted by Practices Nationwide
Healthcare providers across the country trust RevaxisMD with their revenue cycle operations.
★★★★★
As a solo practitioner I was drowning in administrative work and losing money on uncollected claims. Handing over the billing operation transformed our finances — revenue is up meaningfully in the first year and I can focus on patients instead of insurance paperwork.
★★★★★
Switching was the best decision we made for our practice. Within the first month we saw significant improvement in cash flow. The team is responsive, knowledgeable, and genuinely invested in our success — our collection rate improved sharply in just six months.
★★★★★
The transition was seamless and the ongoing support has been outstanding. They reduced our days in A/R dramatically and improved our cash flow. Their credentialing team also helped us get contracted with three major payers we had been trying to join for over a year.
Get your aged receivables moving again.
We will review your current A/R aging and show you what is realistically recoverable.
AR Recovery — Common Questions
How old does a claim need to be before AR recovery applies?
There is no fixed cutoff; it depends on your normal billing follow-up cycle. Typically this work targets claims that have moved past routine follow-up and into a backlog that needs dedicated attention.
Will every aged claim be recoverable?
No, and we do not treat every claim as recoverable by default. Some balances are genuinely past the point of recovery, and those are documented and closed rather than pursued indefinitely.
Do you take over current billing as well as the backlog?
Not necessarily. AR recovery can run alongside your existing billing process, focused specifically on the aged balances that need separate attention.
How do you decide what to write off?
Claims are only closed as uncollectable after their history is reviewed and the recovery options are genuinely exhausted, with the reasoning documented.
What causes claims to become aged in the first place?
Reasons vary — unworked denials, missed follow-up, payer delays — and we report the recurring causes back so your current workflow can address them.
Related services
Request a call back
Tell us about your practice and a member of the team will call you to talk through your ar recovery workflow.
